Search Marketing: Content, Credibility and Call-to-Action

September 21, 2010 Filed under: Content Marketing,SEO — Tags: ,

SEO and search spiderSearch Engine Optimization (SEO) has only been around for 10 years, but in that time it has proven its value as an important new marketing discipline, a wealth of training and information resources have become available, and thousands of practitioners (yours truly included) have turned it into a viable profession.   To be sure, there’s a lot to learn, the tools and techniques are changing and evolving rapidly, and implementation details need to be managed carefully to ensure success.  But there are some simple, broad-brush principles to keep in mind, and they relate directly to the basic principles of traditional marketing.  Keeping these in mind will help you integrate SEO as a core component of your overall marketing strategy, and link it naturally with your other marketing tactics.

Any marketer can tell you their primary job is to achieve three simple goals in generating new business for the company:

  1. Communicate a unique selling proposition to potential (and existing) customers
  2. Establish credibility for the product, service or brand
  3. Motivate people to take a desired action

All successful marketing tactics are built around one or more of these goals, and most marketing disciplines (advertising, PR, email marketing, etc) keep them actively in their sights at all times.  Search marketing should be no different.  However, since it’s a relatively new discipline, there’s a dizzying amount of advice circulating about it, and it’s not always practiced by people with a marketing background, SEO can sometimes lose sight of these goals.  Here’s a quick primer on how SEO can keep “the big picture” in its sights.

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Google Instant And The Small Business Owner

September 10, 2010 Filed under: Internet Marketing,Local Search — Tags: ,
SEO and Google Instant

source: Google

If you pay attention to the Search Engine Marketing industry (which I do), it’s hard to miss this week’s news about Google Instant, the new Google feature that shows search results in real time, letter by letter, as you’re typing in the search box.  This is one step beyond Bing’s already-existing type-ahead feature, which guesses what search term you’re typing and offers a list of probable word matches; Google guesses a word match and also displays a page of search results to go with it, then changes those results as you type each new letter to reveal your full intent.  The idea is you can click on a relevant search result before you’ve even got your search term fully formed.  The assumption by Google is that people can think and read faster than they can type — and will appreciate Google keeping up with their mind rather than waiting for their typing finger.  No more having to hit that pesky <Search> button before getting your list of choices.

There’s been lots published in the first 2 days to analyze what this means — for searchers, for website owners, and for the SEO practitioner.  But what does it mean for your small business, if you’re looking to improve your search ranking for a handful of keyword terms?  Here’s a roundup of opinions from across the web, and my overlay of comments from a small biz perspective.

1. It’s great for searchers – provides helpful suggestions, broadens your search experience, and is more efficient.  This undoubtedly describes Google’s intention, as the new feature is positioned to improve the search experience and create the best match between the searcher’s intent and the list of search results.  If you’re a small business and your site is well optimized for keywords that do a good job of describing your business, this is good news for you.  It may even direct users to your site by moving you up from page 2 to page 1, because the result page will be changing dynamically and refreshing instantly as the user continues to type  and narrow their search.  In the course of typing a 2-word search term, for example, a user will see a different list of search results for each letter they type, rather than just a single static list after they click <Search>.  This makes it even more imperative that your website is super-well optimized for the keyword terms most important to your potential customers.

2.  Popular keywords will become even more popular. Lots of initial reaction to this new feature suggests that search volume will increase for the most popular keywords, because Google will “suggest” the most common ways to complete the searcher’s query.  In the short term, this may give more search prominence (and hence more traffic) to the most established brands, as they are more likely to be “suggested” by Google.  However, if the suggested results don’t deliver what the user is looking for, this result may subside over time.  Implications for small business?  Don’t be too quick to judge whether this gives unfair advantage to the big players.  Ultimately, it’s more likely to send more qualified leads your way.

3. Google Instant means no one will see the same web anymore, making it virtually impossible to optimize your site for your intended audience. Real-time feedback will personalize every search so there’s no predictability to people’s search behaviors.  This is certainly true, but it doesn’t mean site optimization is no longer valuable.  It does mean, however, that you can’t “game” the system to trick the search engines.  Instead, Google will reward (as it’s always tried to do) the websites that most clearly explain what they’re about, by sending them searchers who are looking for them.  If a searcher knows what they want, and you’ve optimized your pages for what they want, your chances of being found will be better.

4.  There will be less traffic for long tail keywords. This is SEO-speak meaning that search terms with multiple words (a “long tail”) will become less common because searchers will find a relevant result before they type the 3d or 4th word.  Makes sense.  This could be bad for small businesses, as conventional wisdom in search marketing circles has been that longer, and more specific, search terms are less competitive and therefore offer a niche for small businesses to compete with more established brands.  If you’re in a well-defined niche business, you may continue to draw long-tail keyword searchers; if not, you may indeed see a dip in your search traffic.

5. This new feature is not that new, and is annoying besides…it won’t change much of anything. Like any new feature, this one has critics as well as fans.  Recognizing this, Google has made it easy to turn off the feature, though a good percentage of people, even if they find it annoying, won’t do this.  If you’re a small business, this means things may not change at all for you.   (…and here’s my favorite comment from a not-too-impressed user:  ”Great. Like we’re not lazy enough. Thanks Google. Those few extra nanoseconds come in real handy.”)

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Ode to Blogging – A Welcome Return to Deep Thinking

September 8, 2010 Filed under: Blogging — Tags: ,

Ode to BloggingIt sure feels like we’ve become an easily-distracted, always-too-busy, information-overloaded, chronically multi-tasking culture.   You would think, and I often do, that this would reduce us all to superficial thinkers, attention-deficit sufferers, and sound-byte-limited writers.  Well, yes; there is certainly lots of evidence that these conditions are on the rise.

But then, there’s blogging.  Blogging is like a long breath of fresh air.  Since I started blogging, I’ve found that I’m making time again for deep, well-considered thinking.  It’s given me an excuse and justification for taking some quiet time out of my day to think, to sort through the racing thoughts and fire hose of information and try to make sense of it.  To pull together some coherent thoughts, careful conclusions, and occasionally, some original insights.  Gosh, it feels great.   The mad rush of daily life and unanswered emails used to feel like there was just no time for such luxury.  But a blog demands it.  I’m so thankful.

I haven’t really talked about this with others, but I suspect other bloggers know what I’m talking about.  They must, because I read lots of blogs, and I’m really impressed with the quality of thinking and writing I find in the blogosphere.  Traditional wisdom used to suggest that only journalists and columnists could express themselves in ways and on topics that deserved a reading public.  But the blogging community  dispelled that notion years ago.  There are, in fact, many writers and commentators who have valuable contributions to make to public discourse – in every conceivable niche – and I’m convinced that we are all becoming wiser and more knowledgeable as a result of all this blogged wisdom.

Yes, there’s plenty of drivel out there, and many a blog that’s a waste of your time.   There’s also a worsening of the information-overload phenomenon with every blog you add to your read list.  But the best way to get the overload monkey off your back is to join the blogging ranks.  You don’t need to write long treatises — shorter is better — but that doesn’t mean you can’t think long and hard about what to write.  Think in the shower, during your commute, lying in bed at night — whenever your mind is loose and fertile (and be sure to jot quick notes when an idea strikes you).  I bet you’ll find it helps you to take deeper breaths, have deeper thoughts, and – best of all – look forward to getting your ideas down on “paper” (so to speak).

Note on my blog post title:  I was an English major in college and always liked the word “ode” in old English poems.  Thanks to Wikipedia, I now know what it means: “An ode is typically a lyrical verse written in praise of, or dedicated to someone or something which captures the poet’s interest or serves as an inspiration for the ode.”

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Web Analytics: How to Stop Wasting Your PPC Dollars

September 3, 2010 Filed under: PPC — Tags:

Guest post by Brandon Clay

Web analyticsAdvertising works. If you have a good offer and spend money on good advertising, you will earn revenue from your advertising efforts. Search engine or pay per click (PPC) advertising is a great example of revenue-generating advertising. Good businesses spending money on well-run PPC advertising should get a decent return on their ad dollars.

But not all advertising works – including PPC advertising. As soon as you start a PPC campaign, rest assured some of those Google dollars are going right down the drain. Whether or not you know it – you’re bidding on terms that will never turn into a sale. Famous 18th century businessman John Wanamaker once said “I know that half of my advertising money is wasted… I just don’t know which half.”  This is especially true with pay per click advertising.

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